Contact
How can we help?
Pick the lane that fits — we read every message. For help with the app, you can also email support@buildtheshelf.com.
App help
Account, subscription, or something not working.
Questions about your account, your subscription, deleting your data, or a bug in the app or on the site. You can also email support@buildtheshelf.com.
Get help
Press
Interviews, features, and review copies.
For journalists, podcast hosts, and content creators looking to cover the brand or interview the founders.
Contact press
Partnerships
Collabs, sponsorships, and creator deals.
For creators, gyms, and brands who want to work with us. Send a quick intro and we’ll take it from there.
Start a partnership
FAQ
Common questions, answered.
What is Build The Shelf?
A glute-focused strength training app for women on iPhone. You answer a few questions about your goal, schedule, equipment, and experience, and it builds your program, guides each workout set by set, and adjusts your weights and reps as you get stronger. The free guides on this site answer the training questions behind it.
How much does it cost?
The app is subscription-based: $79.99 a year (with a 7-day free trial for new subscribers), $24.99 every 3 months, or $14.99 a month, in US dollars. Every plan unlocks the same features. Payment is through your Apple ID, and the subscription renews automatically until you turn it off.
How do I cancel or get a refund?
Subscriptions are billed by Apple, so you manage them on your iPhone: Settings, tap your name, then Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge. Refunds are handled by Apple at reportaproblem.apple.com.
How do I delete my account?
In the app: Settings, then Account, then Delete account. It permanently deletes your account and training data. Deleting your account does not cancel a subscription, so cancel that in your iPhone settings too. You can also email support@buildtheshelf.com.
Are my progress photos private?
Yes. Progress photos stay on your phone and are never uploaded to us. Your plan and workout history are saved to your account so they come back if you change phones.
Do I need a gym?
No. You tell the app what equipment you have, from bands and a couple of dumbbells at home to a full gym, and it builds the program around that.
Who is it for?
Women 16 and older who want stronger, fuller glutes, from complete beginners to experienced lifters. It is general fitness guidance, not medical advice.
